How to return ?

When you need return the product, pls contact us for ask an RMA number (return merchandise authorization number).We will provide RMA number and return address. If package without RMA number, the package will be lost or return to you. 

 

You can apply for refund within 1 month since the date you received the goods. Detail rules as follows:

1. Full Refund

(a) When the items you receive have quality problem, we will refund to you fully, including problem in the hardware, software or adapters.

(b) If we send wrong items to you, which is our responsibility to refund full item value and pay the extra fee for you.

(C) If you order the wrong products, pls contact us before we ship the product in order that we could cancel the order.

2. Item is Out of Stock 

If product is out of stock, we will send email to check if you want to exchange or get refund. If you want to get refund, we will refund the money for this goods to you, if there are still other items for this order, we will send the rest to you. If you want to cancel the order, we will refund full money to you.

3. Item is Not Received

Usually, we will provide tracking number and tracking link timely. If you don’t get item for a long time, please contact us timely. We will confirm with the couriers and get back to you ASAP. If product gets lost during transportation, we will arrange replacement for you and bear the shipping cost by ourselves.